Title:  Business Systems Analyst, Upstream Applications

Position Overview

The Sr. Technical Analyst works directly with business users to provide day-to-day operational support for application software, as well as, to identify new opportunities to optimize business processes through innovative IT solutions.

The ideal candidate should have 10+ years’ experience and should have excellent communication skills with both technical and business professionals. The individual should be technically sound, a problem solver, with a strong understanding of Upstream Oil & Gas operations. 

Duties & Responsibilities

• Serve as the primary support for Upstream Technical Applications
• Deliver integrated business systems support to users (internal and external to IT), applying an expert understanding of business issues and the impact of technology
• Triage reported production events including making decisions on what action to take
• Escalate production events by interfacing with senior management
• Lead root cause analysis and resolution for complex problems
• Conduct training for both new and existing procedures, processes, and applications
• Onboarding and offboarding tasks for Upstream users in various applications (account set up and permissions)
• Create and implement efficient workflows within and between upstream applications
• Ensure data integrity and implement QC processes
• Troubleshoot software and data issues potentially involving SQL databases and APIs
• Evaluate and recommend new technologies
• Identify risks and issues, and help document and construct risk mitigation strategies
• Advocate the initiation of projects, when necessary, to achieve business and IT objectives
• Prepare business case and solution proposals outlining estimates and realistic cost-effective design alternatives
• Lead change control and scope management efforts
• Lead test planning and all test cycles using proven testing techniques.
• Execute and manage moderate functional testing efforts.
• Work with Business Users to conduct acceptance testing activities.
• Work in a fast paced, high-energy environment that requires constant attention and decision making.

Education

Bachelor's Degree in Computer Science, Information Technology, Petroleum Engineering or related field is required.  

Qualifications

• Strong data analysis and communication skills 
• Systems support management experience in an Oil and Gas environment demonstrating a proven project and process management skill set  
• Experience supporting one or more of the following applications: 
  • IHS Kingdom    
  • PHDWin 
  • ARIES 
  • ESRI (ArcGIS) 
  • Quorum WellEz, Quorum Land, Quorum Execute (formerly Aucerna AFE Navigator), Quorum EnergyIQ 
  • P2 Merrick ProCount 
  • ERP system for Upstream
  • Spotfire 
  • Microsoft Products (Power BI, Power Automate, SharePoint, Excel, SQL Server) 
• Experience with Cloud environments and SaaS a plus. 
• Maintain a positive, can-do attitude in a fast moving, highly motivated startup

Travel

Limited domestic travel may be required to support some business activities.

Working Conditions

This job also operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

FLSA

This position is EXEMPT under the Fair Labor Standards Act (FLSA).